Sports / App
99cb is configured for Bangladesh-local payment routes — bKash as the primary deposit wallet, with Rocket and Upay as tested alternatives. Every deposit and withdrawal step lives inside your signed-in account area, where the fields, limits and route options are displayed exactly as set for your account.
Putting money into your 99cb account starts with the cashier section — it is the one place where every configured payment route is listed together.
Log in and go to the deposit section inside your 99cb account. The available payment routes for your account are listed there — bKash, Rocket and Upay appear where they are configured for your region.
Select bKash, Rocket or Upay from the route list. The screen will show the amount fields and any account-level range that applies. Use only the wallet that belongs to your registered account details.
Type the deposit amount within the range shown on screen and proceed. Your mobile wallet will prompt a confirmation step — complete it through the wallet app as you normally would for a standard transfer.
After the wallet confirms the transaction on its side, your 99cb balance row should reflect the addition. If it has not updated yet, open the transaction history tab to see the current status label.
Withdrawal requests on 99cb go through the same cashier area you use for deposits — find the withdrawal tab once you are logged in.
Inside your 99cb account, open the cashier and select the withdrawal section. Confirm which wallet routes are currently available for payout — only routes active for your account will appear in the list.
Choose bKash, Rocket or Upay. The wallet number linked to your account must match the destination you enter. If the details differ, update your account wallet information before proceeding with the request.
Key in the withdrawal amount within the range displayed on screen. Review the summary, then confirm. A pending status label will appear in your transaction history immediately after you submit the request.
Check the transaction history tab to follow the status as it updates. If the label has not changed after a reasonable period, use the support contact published in the account help section to follow up.
When you open a 99cb account or reach certain activity thresholds, the account area may display a verification prompt. The fields shown inside that prompt are the only ones you need to fill — we do not ask for documents or information beyond what the screen requests.
Your 99cb account will show a verification prompt when one is required. Open it and work through the fields exactly as labelled. Do not submit documents or details that the screen has not specifically asked for.
If your account uses bKash, Rocket or Upay, the verification step may include a field asking you to confirm the mobile number linked to that wallet. Enter the number exactly as registered with your wallet provider.
Some accounts see an image upload field. The label on that field describes what is needed. Submit a clear, readable file. The account area will show an acceptance or follow-up message once the upload is processed.
After all prompted fields are completed, your account verification status updates. If the prompt is still showing after submission, contact the support route listed in the account help area rather than resubmitting.
The payment routes available on 99cb are matched to how money actually moves in Bangladesh. bKash is the primary configured route — it sits at the top of the cashier menu and handles the majority of deposits from local accounts.
Primary deposit and withdrawal wallet. Select bKash in the cashier, enter the amount within the displayed range, and confirm through the bKash app prompt.
Rocket is available as a wallet alternative. Use it if your active balance is in Rocket — the deposit and withdrawal flow follows the same cashier steps as bKash.
Upay appears in the cashier where it is configured for your account. Confirm the wallet number matches your account registration before submitting a deposit or withdrawal request.
Bank Transfer is available for accounts with a direct bank route active. Check the cashier section to see if this option appears for your account and follow the field instructions shown there.
Every deposit and withdrawal you make through 99cb generates a record on two sides: your mobile wallet transaction history and the transaction log in your account area. Keeping these in sync is straightforward when you know what to look for.
Your 99cb account history generates a reference number for every transaction. Note this number from the transaction detail screen — it is the identifier our support team uses when you raise a query about a specific deposit or withdrawal.
Pending means the transaction has been submitted but not yet processed. Processing means it is moving through the route. Completed confirms the funds have settled. Declined means the transaction did not go through and your original balance is unchanged.
The transaction history tab inside your 99cb account lists every deposit and withdrawal in date order. Filter by date range if you need to locate a specific transaction — each row shows the route used, the amount and the current status label.
For any transaction you want to be able to query later, keep the wallet app confirmation screen and the 99cb reference number together. A screenshot of the wallet debit alongside the account reference covers all the detail our support team needs.
Your 99cb account is yours to control — the security of each deposit and withdrawal depends partly on habits you set at the account level and partly on using the correct domain when you log in.
Always access your account through 99cb. Verify the address in your browser bar before entering your login details or any payment information. Bookmarking the correct URL after your first login is a practical habit that protects your account from phishing pages.
The account verification process checks that the wallet you use — bKash, Rocket or Upay — is registered to the same identity as your 99cb account. Keeping your wallet details current in the account settings area prevents mismatches that can hold up withdrawals.
When you add or change a payment wallet on your account, the system may prompt a confirmation step to verify the wallet belongs to you. Complete that step in full — it is what allows the withdrawal route to remain open and available for your account.
The contact details for 99cb account support are listed in the help section of your signed-in account area. Use that published route for transaction queries, verification questions and access issues. Include your transaction reference number for a faster, more specific response.
Below are the questions we hear most from accounts in Bangladesh about depositing, withdrawing and managing the payment side of a 99cb account.
bKash, Rocket and Upay are the configured mobile wallet routes for Bangladesh accounts. Bank Transfer is also available where active for your account. Open the cashier section after logging in to see which routes are currently showing for your specific account and region.
Check the transaction history tab in your account first. The status label will show whether the deposit is still processing. If the status has not moved after a reasonable wait and your bKash history confirms the deduction, contact support with the transaction reference number and your bKash confirmation.
The deposit range for your account is displayed on the cashier screen when you select a payment route.
Go to the withdrawal tab in the cashier, select Rocket as the payout route, and confirm the Rocket mobile number matches your account registration. Enter the amount within the range shown, then submit. The transaction history tab will show a status label that updates as the request progresses.
A pending status means the request has been submitted and is in the queue. If the label has not updated after a reasonable period, use the support contact in the account help area and include your transaction ref
Work through the fields shown in the verification prompt inside your account area — those are the only fields required for your account. Some accounts see a wallet number confirmation; others see an image upload field. The screen label on each field tells you exactly what to provide.